IF YOUR BOX IS LOCKED UP

INSTRUCTION #1 If your box is locked up (you must reset before calling the Cable Company and the reset procedure is different when the box is locked up)

If your box happens to have a problem or the box has locked up due to incorrect installation or reset and is a Motorola, GI or Scientific Atlanta box, here is the reset procedure that does work to reset the memory of these boxes.

1. Unplug the power of your digital box and hold the on/off button and the setup button down and plug it back in.

2. Hold these 2 buttons down for 15 seconds and that will reset your box.

3. Remove the filter, call the cable company and have them reset your box.

4. Reinstall the filter and you will be good to go.

ALL Others:

5. Unplug the box, disconnect all cables and remove the filter.

6. Using a Jerrold or GI tool (available at Sears or Radio Shack) simply open up the box and disconnect the battery. Almost all the batteries inside are purple. It will do a cold reset every time the power is cut off.

7. After you plug the box back in, the box will say 0 and will be all the way to the right of the LCD. You have to call the cable company and tell them your box froze. They will tell you how to cold reset and ask you to do this. Play along and follow their lead. Once they send the re-initialization signal and the menus and on-screen programming are up and running with all the correct show times, put the filter back on and enjoy all over again.

8. Please remember to always take the filter off for re-initialization or you won't get the PPVs. There is no need to modify the box until the PPVs stop coming in. There are a few systems that don't use a system for security but every cable company will eventually! Every cable company programs their boxes differently.



INSTRUCTION #2 IF YOUR BOX HAS LOCKED UP

1. Starting when the box is on, hold power and select for 20 seconds.

2. As soon as you let them go unplug the box, wait 30 seconds, then plug it back in, now your memory is clear.

3. Take off the filter and plug cable directly into box.

4. Call your cable company and tell them that your guide is not showing and they will send a reset signal to your box. First they will ask you if you have tried some stuff, tell them you have tried everything and no guide is showing.

5. As soon as they tell you that they sent the reset and are telling you to wait until you see the time up, put the filter back on.



INSTRUCTION #3 IF YOUR BOX HAS LOCKED UP

FOR MOTOROLA DCT-2000-1 INSTRUCTIONS.

1. Unplug the box

2. Hold power and select and while holding both buttons, plug the box back in without letting go of the 2 buttons

3. Call the cable company and have them reset your box.

Warning: Do not try this method unless you want to talk to your cable operator. Your box and guide will not work and you will have to call to reset the box and the guide. So it does reset the box, but PPV purchases remains.