Reset 1: One thing that will always help, regardless of the below reset procedures is the following (it never hurts to do this, because it automatically clears all memory while you are sleeping and it is relatively easy to do) (This procedure works for SOME people, so may not work for you but you can try before trying the more proven ones below)
Unplug your box from the POWER SOURCE when you go to sleep and leave it unplugged for 24 hours(48 hours has more of a chance to work and this is because the longer the battery is left without any power, the more chance there is that all the memory will get deleted because there isn’t enough power to hold it there-the power stays for a little while because of the charge, but eventually it drains out). This should reset the memory-Now power the box back on and go through the INITIAL TEST as explained in the beginning to make sure the reset worked. If this procedure worked for you then great, use it always in the future and do not bother with the below ones.)
Reset 2:
1. Unplug your power cord from the box (NOT THE WALL!)
2. Wait 3-5 min... No more than 5 MIN (very important)
3. Hold down the power and select button at the same time and don’t let go.
4. Have someone plug the power back in… and keep holding the power and select button. You should see it counting down from 300+ to 0
5. Don’t let go until it gets to 0 (it's about 5 min)
6. Once it gets to 0 then it will stop counting down, that when you let go!!
7. Don’t touch anything, what you did is clear the power supply bat' and that will clear the EPROM from the last time the cable company called up to it, basically you just reset the MAC address.
8. The screen will reset and it will go blank. Just want 5 min and wait for the clock to come back on. DONT TOUCH THE BOX UNTIL THE CLOCK COMES BACK ON!!!!!!!
9. Now the clock is back on and NOW you can press the power button. Go to your settings and you can see all your past PPV was cleared, Even the pending ones!
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