Scientific Atlanta, Jerrold & GI (General Instruments)

Note: If you have a phone line plugged into the back of the box, you must unplug it and leave it off

This procedure takes two people:

1. Keep everything plugged in (for now)

2. Power on TV and cable box

3. Now, unplug your cable box from the electrical outlet

4. One person must hold in the power and guide button together for about 20 seconds.[ If you do not have the guide button-use the select button instead- Sometimes the SELECT button is located only on the remote.]

5. Have another person plug the cable box back into the electrical outlet while the first person holds the power and guide button

6. Continue to hold the power and guide button until you see the guide clear in approximately one minute (you will see this on the TV screen)

7. Once you see the TV go "haywire" the box has reset. Most users will experience their guides not being ready for about an hour. Don't be alarmed, it will come back.

If above instructions do not clear your memory use the below instructions:

OR

1. Leave the filter attached to the terminal.

2. Press and hold the SELECT and POWER buttons on the cable box at the same time for about 20 seconds. [Sometimes the SELECT button is located only on the remote.]

3. Next, immediately remove the POWER CORD of your cable box from the POWER SOURCE of the box (If you cannot remove from the box itself, then remove it from the OUTLET IN THE WALL).

4. Wait 30 seconds.

5. Finally, reconnect the power cable to wherever you disconnected it from and wait for the box to make a “click” sound before turning it back on.

6. The box memory should now be cleared.

OR

If you look thru the vents on top of the box (some boxes have it some don’t) there should be a small blue “thing” (not sure what it’s called) with a button facing forward. The “thing” should be labeled 'SW100' but possibly something else(so just look for something that looks like what’s described). If you poke something long and skinny thru there (some use an Allen Wrench) and press the button the box will shut down and reset itself.

OR

Unplug the power of your digital box and hold down the ON/OFF button and the SETUP buttons and plug it back in. Hold these two buttons down for 15 seconds after powering ON and release.

OR

Unplug the power, hold down the ON/OFF switch and GUIDE buttons (may be on remote) and plug it back in. Continue holding for 15 seconds and release.

OR

Simultaneously press VOL+, VOL- and INFO buttons on the front of your Digital Cable Box and hold until box shuts down. Release the buttons and box will automatically reset (Feedback from customer: The trick is that you have to press the buttons at least 4 or 5 times to actually reset and erase the memory of the box.) Press CBL on remote to turn Box on. Menu screen will need to be reloaded may take a few seconds/minutes.

OR

It is also possible to clear the memory by repeatedly plugging/unplugging the cable box from the power outlet. While at the same time, repeatedly pressing the POWER button on the box (leaving the filter attached).

OR

One way to reset the cable box is to de-magnetize the memory. Just get a giant magnet and drag it across the top your cable box until it “zaps”.